This website is owned and operated by the National Identification Agency (ANID). Access to and navigation on this website is voluntary, free and automatically grants the interested person the status of “Visitor” (hereinafter, “the Visitor”, “you”).

If “the Visitor” decides to use the services of the platform, he will automatically be given the status of “User” (hereinafter, the “User”, “you”).

The status of “Visitor” and/or “User” implies full acceptance of these General Conditions of Use (GCU), in particular for the “User” who will have to make transactions there. Therefore, we recommend that you read the following T&Cs carefully before using this website.

The present T&Cs may be updated, at any time and without notice to the Visitor or User, in order to comply with the laws and regulations applicable in Togo. Updates may occur depending on the evolution of the functionalities or services offered by this website. In the event of an update, the new T&Cs are applicable as soon as they are published on the site. Consequently, the user recognizes and accepts his responsibility to regularly and periodically consult the updated T&Cs. The user agrees to use and browse this website in compliance with all applicable laws and regulations in force, as well as the present T&Cs.

If a part or clause of these T&Cs is declared null and void by a judicial decision, the remaining part and/or clauses will remain valid.

Information and services provided by this website

This website provides information about e-iD related services offered by ANID. It provides the “Visitor” and/or “User” with a description of the steps to follow for biometric registration and authentication.

This Website also offers the User the possibility of making online requests for the following e-iD services: submitting a pre-registration form; finding the nearest registration center; tracking registration status; downloading the UIN, generating the virtual UIN and submitting a claim.

Rules of Conduct

In general, the Visitor and the User must use this website, its content and its services in accordance with these T&Cs, the laws and regulations in force, good morals and public order at all times.

More specifically, and without limitation to the points listed below, the Visitor and User must not:

• Make inappropriate or illicit use of the content of the website, as well as information on the services offered and/or use them to engage in illegal activities or harmful to the interests and rights of third parties;
• Use the content and information on this site for illegal purposes with a view to harming third parties or the reputation of ANID;
• Restrict or inhibit any other User from using and enjoying this Website;
• Copy, distribute or modify any part of this website for commercial purposes without the prior written permission of ANID;
• Circumvent, disable or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any content that enforces limitations on use of the Website ;
• Send or disseminate information, codes or content that could reduce, harm, disrupt or hinder the access or normal use of any User of this website and/or that could damage the infrastructures hosting this website or still the equipment of other users. Codes or information covered by this prohibition include, but are not limited to, malware, viruses, logic bombs, etc.;
• Infringe ANID’s intellectual property rights. This includes, without limitation, use, modification, creation of derivative works, transfer (by sale, resale, license, sublicense, upload or otherwise), reproduction, distribution, display or disclosure of any content of this website, without the prior written permission of the competent authorities;
• Infringe the intellectual property rights of third parties in connection with access or use of this website.

Visitors and Users who do not comply with these General Conditions of Use may have their access to this website blocked at any time and without notice in order to maintain its quality, security and availability.

Limitation of Warranties and Liability

Use of this website is under the responsibility and risk of the User. ANID implements the necessary means to ensure the availability of the site and the secure navigation of the User.

However, access to this site may be occasionally interrupted by maintenance tasks and/or the posting of updates to the content and/or services offered.

ANID cannot guarantee that the website will be maintained without interruption, delay, error or omission for reasons beyond its control.

ANID cannot guarantee any damage that may be caused by third parties through an illegitimate intrusion beyond its control.

ANID will ensure that information relating to e-iD services is kept up to date. In addition, the Visitor and User are encouraged to contact us and notify us of any inaccuracies.

ANID cannot be held responsible if the content and information of this site are used by a Visitor, a User or a third party for illegal purposes and/or to harm third parties.

Likewise, ANID will not assume any responsibility for access to this website by Users under the legal age required under the applicable laws and regulations of their country. Being the responsibility of parents and/or legal guardians to exercise adequate control over the activity and/or use of the Internet by their dependent children or minors, it is therefore their duty to prevent access of this website, as well as the sending of personal data without their prior authorization.

ANID will be exempt from any liability that may arise from the violation of these T&Cs by the Visitor and/or the User.

Intellectual property rights

All elements contained on this site, whether texts, articles, descriptions, images, graphics, sounds, videos, brands, logos, interactive features or any other element; its structure and design; the selection and presentation of the content and elements included therein, as well as the software necessary for its operation, access and use; are the property of ANID or the partners with whom it has submitted the corresponding licenses. All elements of this site are protected by industrial and intellectual property rights which must be respected by the Visitor and/or User. This issue is also marked with a copyright notice on the home page of this website.

The reproduction, copying, distribution, public communication, transformation or, in general, any use of the protected elements of this site for commercial or non-commercial purposes, without the prior written consent of the competent authorities in charge of the management and maintenance of this site is expressly and totally prohibited.

Access and use of this site does not in any way transfer the intellectual property rights of ANID to the Visitor and/or the User, nor does it grant a license or authorization.

Furthermore, it is important to note that ANID reserves all intellectual property rights which are not expressly indicated in these T&Cs and which comply with the laws and regulations in force.

Collection and security of personal data

Collection of personal data

No personal data is automatically collected from any Visitor or anyone who simply views this website.

The personal data collected for the provision of the services offered through this website and the data obtained during the navigation and use of this website will be treated in accordance with the law on the protection of personal data and the policy regarding cookies.

ANID may use Site Login Information to learn the number of users of the Website, the geographic area from which those users are logged in, what parts of the Website are of most interest to them, and other facts that will help to improve the website and the services offered.

Security of personal data

Appropriate technical measures have been adopted to guarantee the confidentiality, integrity, availability and security of the personal data collected.

No individual information (name, address, telephone number, etc.) will be sold or rented to any third party for marketing or mailing list purposes without your permission.

Jurisdiction and applicable laws

These conditions of use are governed by Togolese law.

In the event of controversy or disagreement between the User and ANID arising from these T&Cs, both parties agree to submit their resolution to their free choice and expressly waive any other jurisdiction to which they may claim, to the Courts and Tribunals. competent authorities of the place of residence of the Visitor and, where applicable, of the User.

The non-exercise by ANID of any right provided for or derived from these T&Cs must in no case be interpreted as a waiver of said right, unless express and written waiver by ANID or legal prescription of the action which, in each case, corresponds to the law or regulations in force.